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orders
After selecting the product you wish to order from the Mizensir online store, please click on “Add to your basket” and indicate the desired quantity.
At any time, you can view and/or modify the contents of your shopping cart by clicking on the shopping cart icon on any page of the site, in the top right corner. By clicking on the "View Cart" button, you can validate or modify your cart and then proceed with the purchase.
Once payment is complete, a thank you page will appear with your order number, indicating that your order has been successfully placed. A confirmation will also be sent to you by email.
We invite you to consult our General Conditions of Sale. They are accessible at the bottom of the site page and must be accepted before finalizing the order.
From the site www.mizensir.ch We only deliver the Switzerland and Liechtenstein.
From the site www.mizensir.com We deliver to the countries available on this page:
https://www.mizensir.com/pages/mizensir-frais-de-livraison
For all deliveries within the European Union, the mizensir.com website charges including tax and excluding customs fees.
Mizensir.com ensures delivery to all countries outside the European Union using the DDP incoterm, thus covering all customs duties and taxes previously paid.
The different payment methods accepted are: Visa, MasterCard, American Express, PayPal, Twint and Apple Pay, and Klarna
Klarna is a leading European payment services company and a licensed bank that's revolutionizing the way consumers and online businesses pay. Founded in Sweden in 2005, Klarna enables consumers to pay for their purchases online within 30 days, quickly, easily, and securely.
Orders are prepared Monday to Friday, excluding public holidays. Orders placed on Saturday and Sunday will be processed on Monday. Each order is prepared within 24 hours, then handed over to the carrier for delivery to the address previously provided during order confirmation. In Switzerland, we carry out deliveries with the transport company PlanzerThe delivery time is 24 hours. For deliveries within of the European Union, we use the services Colissimo And UPS.
You can check prices and delivery times in clicking here
The package(s) will be delivered directly to the address indicated when ordering. With Colissimo, in case of absence, a delivery notice will be left in your mailbox. It is your responsibility to ensure that the package is collected on time, according to the instructions left by the carrier. With UPS, you can schedule an appointment with the delivery person at your convenience.
The House declining all liability in the event of non-collection of the goods. However, if you have not received, beyond the communicated delivery time, any delivery notice; remember to check the progress of your package with your tracking number on the site of the carrier chosen at the time of regulation. ( Planzer, Colissimo, Ups) Or of contact customer service.
Upon receipt of the order, it is your responsibility to check the conformity and condition of your products in the presence of the carrier and, where appropriate, to issue any useful reservations regarding apparent defects.
Each order is carefully prepared with silk paper and ribbon. You can send us a request at checkout to personalize your purchase.
When paying for your order, we offer you the option of adding a personalized message to the person you wish to please.
Each order is prepared with the greatest care. The invoice with the prices will not be included. You also have the option to offer a gift card | Mizensir Valid for 12 months on the website. This gift card can be sent by email and used multiple times.
The Client has the right to withdraw from this contract without giving any reason within 14 (fourteen) days. The withdrawal period expires 14 (fourteen) days after the day on which he, or a third party other than the carrier and designated by the Customer, takes physical possession of the last good. You can use this withdrawal form template but it is not obligatory.
Click here to view the conditions of right of withdrawal
Exception to the right of withdrawal
The exercise of the right of withdrawal is excluded for the following contracts:
- contracts for the supply of goods made to the consumer's specifications or clearly personalized;
- contracts for the supply of goods liable to deteriorate or expire rapidly;
- contracts for the supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;
- contracts for the supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery.
Mizensify
Mizensir is an original name meaning "to wax perfumes." This name refers to Alberto Morillas's profession. As a master perfumer, it is essential that his candles diffuse an exceptional fragrance. A fragrance he develops in the same way as a perfume intended for fine perfumery.
Since 1999, the Home manufactures scented candles developed by Alberto Morillas. As a Master Perfumer, he grants an importance particular to the combustion and diffusion qualities of candles. These two criteria combined with exceptional fragrances are essential for candles to perfume and fill your homes with fragrance.
There is no wrong choice; it's a personal approach. The fragrance must evoke an emotion or a memory. Certain codes may exist: woods are warm, citrus fruits are refreshing, and flowers evoke delicacy. However, there It's up to you to make them your own.
These are two different ways to scent a home. They can also be combined as needed. From the same fragrance essence, we create either a candle or a perfume.
A candle requires at least 1 hour of burning time to perfume a room, whereas vaporizing a Room spray is instantaneous. The candle has a real ability to diffuse perfume over time, unlike the Room spray whose micro particles "fall back".
A scented candle, depending on its size, must be lit for at least 1 hour so that its entire surface is liquid. This "lake" of wax, by evaporation, will diffuse the fragrance in the house, carried by the air flows.
To prolong the fragrance, the Room spray can be used on all textile supports such as household linen, curtains or cushions.
Scented disinfectants
Mizensir scented disinfectants are virucidal. They have all been laboratory tested and have obtained the necessary authorization numbers to be placed on the market.
The disinfectant formula is 65% ethanol (CAS 64-17-5). This alcohol content is sufficient for hygienic hand disinfection.
